Terms of Service

1. Agreement

These Terms govern your use of Voltex's marketplace, matchmaker, dealer console, and mobile apps (together, the "Service"), operated by Voltex. By creating an account or using the Service, you agree to these Terms. If you don't agree, don't use the Service.

2. Who can use Voltex

The Service has three kinds of accounts: buyers, who browse listings and use the matchmaker; Tier 2 dealers and Tier 1 distributors ("vendors"), who list vehicles and manage them from the dealer console; and admins, who moderate the marketplace. You must provide accurate information when you register and keep your login credentials secure.

3. Listings

• Vendors are responsible for the accuracy of their own listings — vehicle condition, pricing, mileage, photos, and warranty details.
• Voltex may verify, suspend, or remove a listing or vendor account that is inaccurate, fraudulent, or violates these Terms.
• Voltex is a marketplace that connects buyers and vendors. Voltex is not a party to, and does not guarantee, any sale between a buyer and a vendor.

4. The matchmaker

The matchmaker ranks listings against the driving profile you submit (commute, terrain, usage, budget, and charging access). Recommendations are estimates based on the data available for each vehicle and your inputs — they are not a guarantee of real-world range, fit, or availability. Always confirm details with the vendor before buying.

5. Plans & subscriptions

• Vendor accounts require an active subscription to publish and manage listings; buyer-facing paid plans, where offered, unlock additional features.
• Subscriptions renew automatically for the billing interval you selected until canceled. You can cancel at any time from your account; cancellation takes effect at the end of the current billing period.
• Fees are non-refundable except where required by law.

6. Acceptable use

You agree not to:

• Post false, misleading, or fraudulent listings or reviews.
• Scrape, copy, or resell data from the Service without permission.
• Attempt to bypass account verification, subscription gating, or security controls.
• Use the Service to harass, discriminate against, or defraud another user.

7. Account suspension

We may suspend or terminate an account that violates these Terms, engages in fraud, or poses a risk to other users. We'll generally give notice first, except where immediate action is needed to protect the Service or its users.

8. Disclaimers

The Service is provided "as is". Voltex does not warrant that listings are accurate or that a vehicle will be available, nor does it warrant that the matchmaker's ranking reflects real-world performance. Voltex is not responsible for the condition, safety, or legality of vehicles listed by vendors.

9. Limitation of liability

To the maximum extent permitted by law, Voltex is not liable for indirect, incidental, or consequential damages arising from your use of the Service or any transaction between a buyer and a vendor.

10. Changes to these Terms

We may update these Terms as the Service changes. We'll update the "Last updated" date above and post material changes on this page. Continued use of the Service after a change means you accept the updated Terms.

11. Contact

Questions about these Terms: legal@voltexapp.com. See also our Privacy Policy.