Privacy Policy

1. Who we are

Voltex ("Voltex", "we", "us") operates the Voltex marketplace, matchmaker, and dealer console at voltexapp.com and console.voltexapp.com, and the Voltex mobile apps. This policy explains what data we collect from buyers, vendors, and vendor staff who use those products, and how we use it.

2. Data we collect

• Account data — name, email, phone, and password (or your Google/Apple account identifier if you sign in that way) when you create a buyer, dealer, or distributor account.
• Vendor data — business name, region, contact details, and verification documents submitted by dealers (Tier 2) and distributors (Tier 1) to list vehicles.
• Listing data — vehicle details, photos, pricing, mileage, and location attached to each listing you publish.
• Matchmaker inputs — your driving profile (commute distance, terrain, usage type, budget, charging access) that you submit to get ranked vehicle recommendations, plus which results you view, save, or contact a vendor about.
• Subscription & billing data — which plan a vendor or buyer is on, subscription status, and billing history. Payment card details are handled by our payment provider directly; Voltex does not store full card numbers.
• Usage data — pages viewed, device and browser type, and approximate location (from IP address), used to keep the service reliable and secure.

3. How we use it

• To create and secure your account, and let you sign in with Google or Apple.
• To operate the marketplace: publish listings, connect buyers with vendors, and run the matchmaker's ranking.
• To manage subscriptions and billing for vendor and buyer plans.
• To verify vendor identity and vehicle listings before they go live.
• To send service messages (account, billing, listing status) and, if you opt in, product updates.
• To detect fraud, abuse, and keep the marketplace trustworthy.

4. Who we share it with

We share data with the infrastructure and payment providers that run the service on our behalf (hosting, database, and payment processing), and with the other side of a transaction as needed — for example, a buyer's contact details are shared with a vendor once the buyer reaches out about a listing. We do not sell your personal data. We disclose data if required by law or to protect the rights, safety, or property of Voltex, our users, or the public.

5. Sign in with Google and Apple

If you sign in using Google or Apple, we receive your name and email address from that provider to create or match your Voltex account. We do not receive or store your Google/Apple password, and you can revoke Voltex's access at any time from your Google or Apple account settings.

6. Data retention

We keep account, listing, and subscription data for as long as your account is active, and for a reasonable period after to meet legal, accounting, or dispute-resolution obligations. You can request deletion of your account and associated personal data at any time — see Section 8.

7. Security

We use industry-standard safeguards — encryption in transit, access controls, and isolated production infrastructure — to protect your data. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

8. Your choices

You can access, correct, or delete your account data, and opt out of non-essential emails, at any time by contacting us at privacy@voltexapp.com. Vendors can update or remove their own listings directly from the dealer console.

9. Changes to this policy

We may update this policy as Voltex's products change. We'll update the "Last updated" date above when we do, and post material changes on this page.

10. Contact

Questions about this policy or your data: privacy@voltexapp.com.